Refund policy

🧾 Salt & Grain Refund Policy

Last updated: [Insert Date]

We want you to love what you wear. If something’s not quite right, here’s how we handle returns and refunds:

🔁 Returns

We accept returns for damaged, defective, or incorrect items only. Since our products are made to order, we cannot offer exchanges or returns for size or preference.

If your order arrives with an issue, contact us within 7 days of delivery at [saltandgrainclothing@gmail.com] with:

• Your order number

• A photo of the item

• A short description of the issue

We’ll work with you to make it right — whether that’s a replacement or a full refund.

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🕒 Timeframe

Refunds are processed within 5–10 business days after we’ve confirmed the issue and approved the return.

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⚠️ Non-Returnable Items

• Items damaged through wear & tear

• Wrong size ordered (please double-check our size guide)

• Sale items, gift cards, or custom items

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❓ Questions?

We’re here to help. Email us anytime at [saltandgrainclothing@gmail.com] and we’ll get back to you as soon as possible.